Privacy Policy

Keys Bexley respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we may collect when you use our website or contact us, why we collect it and how we use it.

Who we are

Keys Bexley is an independent mobile auto locksmith business based in Bexley, providing vehicle key and vehicle entry services across Bexley and surrounding areas.

If you have any questions about this Privacy Policy or the personal information we hold about you, please contact us:

Information we may collect

When you contact Keys Bexley by telephone, through our website contact form or by another method, you may provide information including:

• Your name
• Your telephone number
• Your vehicle make, model and year
• Details about the service or assistance you require
• Your location or the location of your vehicle where this is required to provide the service
• Any other information you choose to provide when contacting us

Our website may also collect limited technical information, such as your IP address, browser or device information and information about how the website is used. This may be collected through essential website technology, security systems or cookies.

How we use your information

We may use your information to:

• Respond to your enquiry
• Provide a quotation or discuss the work you require
• Arrange and provide our mobile auto locksmith services
• Contact you about an existing enquiry or job
• Maintain appropriate business and accounting records
• Protect the security of our website and business
• Meet our legal or regulatory obligations

We do not sell your personal information.

Our lawful basis for using your information

Under UK data protection law, we need a lawful reason to process personal information.

Depending on the circumstances, we may process your information because:

• It is necessary to respond to your request or provide a service you have asked us to provide
• We have a legitimate business interest in responding to customers, operating our business and maintaining appropriate records
• We are required to keep certain information to comply with legal obligations

Sharing your information

We do not sell or rent your personal information.

We may use trusted service providers to help us operate our website or business. These providers may process limited personal information on our behalf where necessary.

We may also disclose information where required by law or where reasonably necessary to protect our legal rights, customers or business.

How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet any legal, accounting or business record-keeping requirements.

Information relating to enquiries that do not result in work will not be kept longer than reasonably necessary.

Cookies and website technology

Our website may use cookies or similar technology that are necessary for the website to operate correctly and securely.

If we introduce analytics, advertising or other non-essential technologies that require consent, we will provide appropriate information and consent controls where required.

Google Reviews

Our website may display customer reviews provided through Google and may contain links to Google services.

If you follow a link to Google or interact with Google’s services, Google’s own privacy policies and terms will apply.

Links to other websites

Our website may contain links to third-party websites. Keys Bexley is not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy information provided by those websites.

Your data protection rights

Depending on the circumstances, UK data protection law gives you rights over your personal information. These can include the right to:

• Ask for a copy of the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information in certain circumstances
• Ask us to restrict how your information is used in certain circumstances
• Object to certain uses of your information

If you wish to exercise any of these rights, please contact Keys Bexley using the details above.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the website, our services or applicable requirements.

The latest version will always be published on this page.