Frequently Asked Questions
Questions about lost or replacement car keys, spare keys, programming or getting back into your vehicle? Here are answers to some of the questions we’re most often asked.
Vehicle key & auto locksmith FAQs
Answers to some of the questions we’re most often asked about replacement and spare car keys, key programming and vehicle entry in Bexley and surrounding areas.
Can you make a key if I have lost every key?
For many vehicles, yes. We can produce and programme a new key even when no original key remains. What is possible depends on the make, model and year of the vehicle, so we will confirm this with you before attending. You can also read more about our lost car key service.
Do you come to the vehicle?
Yes. Keys Bexley is a fully mobile auto locksmith service. We come to your vehicle at home, at work or at the roadside across Bexley and surrounding areas, so there is normally no need to recover the vehicle to a workshop.
What information will you need about my car?
The vehicle registration, make, model and year are helpful. For some vehicles we may also ask for the VIN (chassis number). Tell us what has happened — for example whether every key has been lost, you need a spare, or the key is not working — so we can establish what is required.
What proof of ownership or identification might be required?
We require appropriate proof of identity and authority to work on the vehicle before carrying out key or vehicle-entry work. This may include photo identification together with vehicle documentation such as the V5C. We will tell you what is required for your particular situation.
Can you make a spare key while I still have a working key?
Yes. Arranging a spare while a working key is still available is usually simpler and often more affordable than dealing with an all-keys-lost situation later. Find out more about our spare car key service.
Why do replacement car key prices vary?
The cost depends on the vehicle, the type of key, whether a working key is available and the cutting or programming required. We will confirm the details of your vehicle and provide a quote before attending. Read more about replacement car keys.
Can you programme vehicle keys?
Yes, where supported by the vehicle. Modern keys may use transponders, remote electronics or smart and proximity technology that must be correctly paired with the vehicle. Find out more about our car key programming service.
What should I do if my keys are locked inside the vehicle?
If it is safe to do so, stay with the vehicle and call us on 07956 451402. Tell us the vehicle make and model, your location and what has happened. We can then advise you about the appropriate vehicle entry service.
Still not sure, or need help now?
The quickest way to get an answer for your particular vehicle is to speak directly to Terry or send a quote request with your vehicle registration, make, model, year and a brief description of what has happened.
Need help with your vehicle keys?
Speak directly to Terry at Keys Bexley about your vehicle and the service you need.